Shop Policies

Welcome

Hello and welcome to Boo and Boo Factory! All of my items are unique and meticulously hand crafted for your satisfaction! You will see my architectural background in these jewelry pieces. The items are sculpted and arranged in various compositions influenced by natural forms, color and pattern. Thank you for stopping by!

If you have any questions, comments or would like to say hello, please contact me at info@booandboofactory.com

About the Jewelry

Each piece is handmade and hand cut by hand with love and attention to detail.

All pieces made with 100% genuine leather.

Most jewelry is made to order. Please allow 3 to 5 business days for me to create your handmade jewelry.

All jewelry comes beautifully gift wrapped.

Leather jewelry paint is bonded to the leather, sealed and very durable.

Payment

You can pay with Paypal or with Credit Card. Cards accepted are Visa, MasterCard, American Express or your regular bank account.

You don't need a Paypal account to pay with a credit card. Just go to the Paypal checkout screen and select, I don't have an account to pay directly with a card.

Your shipping and card information is always protected and safe.

All costs are noted in US dollars.

Please note that a 9.25% sales tax will be applied to residents in Illinois.

Shipping

You can select regular post or expedited at checkout once you put in your location area code.

Domestic Order Delivery

USPS First Class: 3 to 5 day - $3.00 to $4.50

USPS Priority: 1 to 3 day - $6.50

USPS Express: Overnight to 1 day - $28.00

Orders within the United States ship with tracking delivery confirmation. I will email you with the expected arrival date and your tracking number.

International Order Delivery

USPS First Class: 7 to 35 day - $10.50 to $13.00

USPS Priority: 6 to 10 day - $32.00

USPS Express: 3 to 5 day - $52.00

International orders do not have delivery confirmation but it is available for a higher price. Please note that orders trapped by customs will cause delays. International shipping times range from 14 business days to an upwards of 35 business days or more (not including weekends or holidays.)

The buyer is responsible for any international customs taxes or fees on international shipping. Double check before you purchase to make sure you know if you will be charged or how much you will be charged as a fee or tax to your country as I am not responsible.

UK customers!!!!!! You will likely be charged VAT and duties fees for items valued over £15 as well as a Royal Mail handling fee. These fees can range from a minimum of £14 with an additional fee of £8 or more. Please make yourself familiar with your country's customs regulations BEFORE purchase as I am not responsible for those fees. Thank you!

If damage occurs during shipping, please contact me immediately. I want to make sure every item you receive is of the highest quality!

Refunds and Exchanges

If you have any issues, concerns or questions, I will be more than happy to work with you to resolve any issue.

All returns must be received within 14 days from your date of receipt and be in original condition in order to receive a refund.

Refunds for the items full price minus the shipping costs will be issued once the return has been received in the same condition you received it as. Shipping costs associated with any returned or exchanged item are the full responsibility of the buyer and are non-refundable.

Refunds will be processed via the manner of original payment and does not include the original non-refundable shipping costs or return shipping costs.

Additional Policies

Silver tone, gold tone or brass hardware is available. If you'd like to choose one of these just leave a note at checkout.

If you have sensitive ear needs, such as sterling silver or gold earring hooks, PLEASE convo me before purchase so I may prepare the earrings for you. All earring hook are antiquated bronze, silver plated brone or gold plated bronze. Please contact me about rates for sterling silver or 24k gold hardware.

Please note that due to each item being one of a kind and handmade, your piece may differ slightly from the picture, especially on made to order painted leather pieces. This makes each piece more unique and one of a kind and adds character.

If you would like for me to design you a custom order, feel free to email me!

Boo and Boo Factory - Handmade Leather JewelryShop Policies